DOHA: A Laboratory Specialist at the Medical Commission Department of the Ministry of Public Health (MoPH), Fatima Ahmed Al Sulaiti highlighted the key services offered by the Medical Commission and the role of digital transformation in improving procedures and enhancing the experience for visitors.
Speaking about the Ministry’s smart application, Al Sulaiti explained that the platform aims to reduce the effort required from visitors while providing easier access to services.
“Before visiting the Medical Commission, users can check all the required documents through the app, ensuring they bring everything needed and simplifying the process,” she noted.
Speaking to Qatar TV recently, Al Sulaiti said that the smart application allows users to book appointments electronically, track the status of their requests, and even receive and print results online.
Fees can also be paid directly through the platform, minimizing the need for in-person visits. “Instead of waiting in long queues, visitors can manage much of the process from home,” Al Sulaiti said, emphasizing how technology has eased the burden on the public.
“Today, the Medical Commission and other Ministry services are leveraging technology to save time and effort for everyone,” Al Sulaiti added.
“The smart applications allow citizens and residents to complete many of their tasks without leaving their homes, reflecting the Ministry’s commitment to enhancing public service delivery.”
The Department also uses its digital platform to streamline the handling of requests. For some services, such as personal residency or family-related procedures, appointments are not required, allowing visitors to complete their transactions directly. Overall, the Ministry’s digital tools have made transactions faster, more efficient, and more convenient for users.
The Medical Commission Department of the Ministry of Public Health performs a number of vital functions that contribute effectively to the implementation of the Ministry’s general strategy. It examines all travellers to the country and certain categories of residents to ensure they are free from infectious diseases, aiming to create a disease- and epidemic-free society.
Its responsibilities include examining migrant workers arriving in Qatar to obtain a residence permit in accordance with the law, assessing candidates for appointment to determine their health fitness for service, conducting medical examinations for other categories as decided by the Minister, and performing any other duties stipulated by law and related regulations.
The Department serves a wide range of groups, including all travellers to Qatar, local and foreign companies, personal recruiters, ministries, government and semi-government entities, and embassies. Working hours are divided into two shifts, with the morning shift from 7am to 1pm and the afternoon shift from 2pm to 7pm.
