Doha: The Ministry of Commerce and Industry, in cooperation with Al Mana Motors Company, Qatar’s Ford dealership, has announced the recall of Ford Explorer, 2021 model, as the powertrain control module did not receive the correct calibration, which prevents the vehicle from applying the electronic parking brake automatically when the vehicle is shifted into park in some of affected vehicles.
The Ministry said the recall campaign comes within the framework of its ongoing efforts to protect consumers and ensure that car dealers follow up on vehicle defects and repairs.
The Ministry said that it will coordinate with the dealer to follow up on the maintenance and repair works and will communicate with customers to ensure that the necessary repairs are carried out.
The Ministry urged all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department, which processes complaints, inquires and suggestions through call, email, social media or the ministry's app.
