Doha: Gulf Air, the Kingdom of Bahrain’s national carrier, earlier this month saw its CEO. Maher Salman Al Musallam alongside the airline’s executive management team honouring approximately 20 Gulf Air Worldwide Contact Centre team members, for their commitment to superior performance, exemplary teamwork and service to the airline’s customers in 2014, the company said in a statement yesterday.
During the ceremony, both individual and team achievements were acknowledged and celebrated across the airline’s senior and newly joining agents in a number of categories including top sales, top Falconflyer loyalty programme enrollments, consistent and reliable efforts, best call centre agent and best team leader.
Gulf Air Senior Manager Customer Experience, Kavita S Al Jassim, said: “We are truly embracing a customer service mindset and our success in 2014 is proof of your dedication and commitment.” The Peninsula
