Officials of Jumbo Electronics and Ooredoo during a cake cutting ceremony.
Doha: Jumbo Electronics, a premium dealer of Ooredoo, has opened an Ooredoo franchise ‘Smart shop’ at The Pearl-Qatar, in a grand celebration that included cutting of a cake by Damian Chappell, Chief Consumer Officer, Ooredoo Qatar, in the presence of Khalid Al Hamadi, Senior Director Consumer Sales; Oscar Vilda, Executive Director; Brian Speldewinde, Director and Taqi Mohammed, Senior Retail Manager from Ooredoo.
On behalf of Jumbo Electronics, those present included Sajed Jassim Mohammed Sulaiman, Vice-Chairman & Managing Director; C V Rappai, Director & Chief Executive Officer; Rohit Pandit, Chief Operating Officer; Ranjith Abraham, Head of Retail, and Leon Lopez, Head of Marketing.
The shop in Medina Centrale opposite the Novo Cinema is in a prime location for residents and visitors to access its facilities. It hosts some of the latest customer service technologies to ensure a smoother and improved experience for visitors.
Speaking at the event, Damian, CCO, Ooredoo Qatar, said: “This state-of-the-art shop raises the bar in terms of intelligent design and better customer experience. Not only does it enable paperless transactions, it also deploys latest digital solutions such as digital banners, electronic brochures and our new Queue Management solution. It has a trained team eager and ready to help, smarter technology on offer, and the latest information on our deals.”
“Our association with Ooredoo as a premium dealer goes back 12 years. Along the way we have also become a Nojoom partner.
With the addition of this shop, it further increases our footprint of shop in shop, kiosks and franchise outlets managed by Jumbo Electronics for Ooredoo across Qatar.” said CV Rappai, Director & CEO, Jumbo Electronics.
The facility offers a convenient one-stop shop for customers seeking services such as Hala, Shahry, Broadband, fixed line and business services. The shop will provide SIM replacements and Hala top-ups and enables Mozaic and fixed line customers to migrate to Ooredoo TV, the incredible all-in-one entertainment service.
As part of the vision for moving to a paper-free service to reduce the use of natural resources, all forms to sign up, upgrade or register for services are available through a fully-paperless process.
This is made possible by a specially-designed online system supporting easy-to-use e-Forms, the latest e-Scanning equipment for QID and passports, and e-Signatures for digital signatures.
