DOHA: Hamad International Airport (HIA) has won three international prizes at the Skytrax Airport Award Ceremony held on the sidelines of the Passenger Terminal Expo 2015 in Paris.
HIA won the Best Airport in the Middle East award and came in second as the Best Airport in Performance and Services. It also won the ninth position as the World’s Best Airport in Transit Services. The awards place Qatar in a strategic position on the international aviation map as HIA offers passengers unique services, with passengers being able to complete travel procedure easily and at record time.
Passengers from over 160 countries around the world participated in the Skytrax annual poll, which asked them to evaluate services offered by airlines and airports. Winners are determined based on passenger reviews of airport services such as arrival, connection, shopping, security, and others. “The HIA family is excited to win the awards, especially as we competed with the world’s prestigious and long-standing airports,” said Badr Al Meer, Chief Operating Officer, HIA, after receiving the awards. “I received the awards on behalf of HIA staff and our partners who contributed to our efforts to provide the best services to our passengers. The awards are a testimony to their hard work and they encourage all of us to continue our endeavours to ensure full passenger satisfaction.
“The awards are valuable as they are won based on passenger choice and experiences with airline companies. The awards also reflect the level of our performance in the entire engagement with customers at the airport,” he added.
Al Meer said the awards are a great achievement by HIA, which has been in operation for less than a year, while the best international airports need an average of five years to adjust their operations after opening to win such awards.
He said improvements HIA will witness soon, such as the opening of the VIP Lounge and First-Class Lounge, will deepen the successes and excellence it has achieved.
He said HIA plans to improve, develop and expedite services to passengers. HIA also recently won the world’s Best Strategic Project 2015 by American organization ‘CG/LA’.
“This is a recognition of not just the airport, but also of Qatar and its people and establishments. We as Qataris see these awards as a source of pride for our country and dedicate this recognition to every passenger via HIA”.
The Peninsula
