DOHA: Doha Marketing Services Company (Domasco), the authorised distributor of Volvo products in Qatar, has launched a new smartphone app ‘Volvo Qatar’ for its customers to serve better.
The mobile app, an intelligent and advanced information platform, comes with a multitude of features that complement the lifestyle and preferences of today’s connected customers. The app is available for free download on both Apple’s iOS and Android-based users.
Users can easily browse through up-to-date information with pictures of the latest Volvo car models. They can also find the nearest sales and after sales locations on the Qatar map and get directions to the location in any of the navigation apps on their phones. Simultaneously, they can request for more information or schedule a test drive at their convenience.
Keeping customers in touch with the Scandinavian brand locally and globally, the app provides latest Volvo news from across the world. Users can also view Volvo Qatar’s Facebook and Twitter feeds and easily engage with this content. The Volvo Qatar app is designed to improve customer experience and enable its valuable customers communicate with Volvo effectively. With just a few taps, users can book a service appointment or connect directly to Volvo’s toll free number. Reinforcing Volvo’s customer focus, the embedded After Sales Feedback mechanism offers customers the opportunity to give their feedback related to Volvo’s after sales services.
Faisal Sharif, Managing Director at Domasco, said: “As technology advances, so do Domasco’s ways of giving service to our valued customers. The Volvo Qatar app is an innovative platform designed to best suit our customers’ digital based lifestyles.”
Andrew Parrot, Head of Sales & Marketing for Volvo, added: “It’s all about creating channels that are intuitive, easy to use and create customer benefits. Our customers can now seamlessly connect with their favorite brand with just a few taps on their smartphones.”
The Peninsula
