QNB officials announcing the new loyalty programme yesterday.
DOHA: Qatar National Bank (QNB) launched a total relationship Loyalty Programme, ‘QNB Life Rewards’.
The programme rewards its customers with points on the basis of all their accumulated relationships with the Bank, not only from the traditionally popular card spending, senior officials of QNB announced in a press meeting yesterday.
QNB, the largest financial institution in Qatar and the Middle East and North Africa (Mena) region has developed an exciting, easy-to-understand and simple-to-use process to ‘earn and redeem’ points, with the program to commence from yesterday (December 23).
Customers will be able to earn ‘Life Rewards Points’ by using various retail banking products and channels.
For instance, customers will receive ‘Life Rewards Points’ by using their newly issued QNB Life credit or debit card, or by maintaining a monthly balance for current or savings accounts, as well as payments of personal, vehicle or mortgage loans etc.
The points can be redeemed in various ways. Customers will be able to pay their credit card outstanding balance, pay their utility bills as well as being able to exchange the accumulated points instantly at QNB’s participating partners’ outlets, fully or partially.
For a complete list of ways to redeem Life Rewards Points visit www.qnb.com.qa. Additionally, they can convert their points into other loyalty programmes. What differentiates QNB’s Life Rewards Programme from other loyalty programmes is the multitude of ways that customers can manage their points beyond the instant redemption at partners’ outlets.
Redeeming points to pay for credit card outstanding balance or utility bills can simply be done from any QNB ATMs. The customer can also manage loyalty points such as exchanging them into other partner’s loyalty programme points from QNB Internet Banking in just a few clicks.
All QNB customers with at least one QNB Life Rewards credit or debit card will be automatically enrolled in the Life Rewards Programme. The programme is free for life, and has been designed to maximise customer satisfaction and cater to all personal and banking needs.
Supplementary card owners will also get the chance to ‘earn and redeem’ Life Rewards Points, which will then be accounted for on the primary card holder’s rewards account.
QNB customers will be notified each time they redeem Life Rewards Points via a text message, if they are registered for SMS or by viewing their monthly transactions through QNB Online Banking service.
The programme caters to a wide variety of customers all with unique banking needs and due to the simplicity of the system QNB anticipates that its customers will be motivated to actively participate in the programme for their personal gain. The Peninsula
