Doha: Technical service-provider Materna Newmedia said that it is providing Vodafone Qatar a special customer service of personalised video bills which helps mobile phone customers to understand elements of their bills.
“We are delighted to partner with Materna newmedia to provide our Red Postpaid customers with personalised video bills. Vodafone Qatar prides itself in providing superior customer care and video billing is a very important addition to our range of services,” said Deirdre Hutchinson, Head of Customer Care at Vodafone Qatar.
“Building on the successful experience from the Personalised Video Bill solution which we provide for Vodafone Germany, we are happy to be able to extend our global partnership with Vodafone also to Qatar and help delivering superior customer experiences through this innovative service,” said Gerion Wolff, SVP Marketing and Newmedia at Materna.
The Peninsula
