DOHA: The Primary Health Care Corporation (PHCC), in collaboration with Qatari Center of Social Cultural for the Deaf, organised a training course for PHCC staff from the Hayak team on using the sign language in preparation for the launch of new services for those with speaking and hearing difficulties.
Dr Mohammad Al Kilani, Head, Non-Clinical Training Department at PHCC, said, “The course stems from PHCC’s vision and mission which aim to provide integrated and comprehensive services to all segments of society by training PHCC staff to use sign language to be able to receive and communicate with people with disabilities.”
Trainees presented practical skills, with one Hayak employee demonstrating an example of providing help to a patient with hearing disability who had fainted and felt dizzy. The employee explained the patient’s case to the doctor and interpreted the diagnosis provided by the doctor, to the patient using sign language.
Representatives from the centre, Abdul Rahman Al Suwaidi, Board Member, and Meshal Dad Allah, Director, Public Relations, expressed pleasure with the outstanding level of performance demonstrated by trainees and said it would contribute to facilitating communication with people suffering from hearing disabilities, at the health centres.
The course ended with the presentation of certificates of appreciation to participants and supervisors by the Workforce Training Department.
The certificates reflect the remarkable level of skills development achieved by participants.
Instructors Najee Mohammad Zakarneh and Maysam Bader were also presented certificates of appreciation.
Meanwhile, PHCC will provide intensive training for receptionists and customer services employees on visual instant conversation techniques using the sign language in the future.
The Peninsula
