Doha: Qatar International Islamic Bank (QIIB) has successfully launched four major IT and business projects with Gulf Business Machines (GBM), the leading provider of IT and business solutions in the region. The underlying business objective of these initiatives is to enhance the overall customer experience at the bank.
The four projects are the provision of a new datacentre and an upgrade to the network, new systems for production and disaster recovery, a middleware platform to connect all systems and business channels and a feature-rich mobile banking application.
“There are few companies in Qatar that can provide end-to-end, best-of-breed IT solutions with strong implementation capacity, including after sales support,” said Quan Croxford, Head of IT at QIIB. “GBM Qatar was able to offer expertise that designed and implemented systems that allowed us to enhance our services, without interruption to the business. We are very satisfied with their execution and the outcome of the projects.”
GBM worked closely with QIIB to deliver systems that would best meet all of the bank’s IT and business objectives. The systems were designed to better cater to the needs of QIIB, by offering improved performance and increased functionality and efficiency to all end users.
“Building these systems was critical to QIIB’s ability to maintain a competitive edge in the market place and increase its customer base. GBM has a tremendous depth of experience in managing Enterprise and Mission Critical systems and the bank had trust in GBM’s ability to execute these projects successfully” said Soubhi Chebib, General Manager, GBM Qatar. “Our professional teams implemented the best-in-class technologies that have excellent customer facing capabilities on time and within budget. The technologies we installed provide increased performance and functionality; hence, better end-user experience for the bank’s customers.”The Peninsula
