Doha: Reaching a new milestone in its continuing efforts at professional excellence, Mannai Air Travel has been awarded the coveted ISO 9001 – 2008 accreditation by the International Standards Organisation becoming the first Travel Management Company in Qatar to receive this accreditation.
In order to meet the stringent standards of the international body, the company had established its Quality Management System, with necessary checks and balances within each department; all designed to ensure stable and predictable growth while maintaining and improving high quality standards in each area of operation.
As in every segment of the service industry, a core team of highly trained, motivated and dedicated professional managers and consultants form the greatest strength of the company.
This is supplemented with the global network of regional associates, destination management companies and handling agents, enabling customers to travel the globe with instant access to the best of amenities and services in any part of the world.
Affirming his confidence in the company’s future, Farukh Sardar, General Manger says “While we shall certainly keep up with industry trends in moving to web based selling, there is still a huge and growing demand for personalised attention to the high end traveller’s needs and we continue to exert ourselves to be best in the field in this area.” The ISO 9001-2008 has reinforced the company’s commitment to continual improvement of services and maintaining the highest level of quality standards.
The Peninsula
