DOHA: Ooredoo yesterday announced an upgrade of their nationwide network of self-service machines (SSMs), which will enable customers to make real-time payments to Kahramaa for their water and power bills.
Customers have been able to pay Kahramaa bills through SSMs since 2012 and the new update will mean that payments are instantly reflected on the customer’s account.
“This addition to the popular service is part of our ongoing customer experience revamp.
“As well as being able to purchase Ooredoo services, gift vouchers, Nojoom points and much more on our self-service machines, customers can now enjoy more convenience, value, piece of mind and easier access when they pay their Kahramaa bills,” said Mohammed Saleh Al Marri, Chief Sales and Service Officer, Ooredoo.
All bill payments made via Ooredoo SSMs will be instantly and automatically recorded on customers’ Kahramaa accounts, a useful facility particularly if people are looking to avoid their account being suspended or need to make a payment outside of opening times for Kahramaa’s customer service centres or can’t make a payment online.
With more than 200 self-service machines throughout the country, customers can now pay bills at the airport, Bu Samra border, drive-through SSMs at main highways and machines in popular malls and main shopping areas. In addition to paying their Ooredoo and Kahramaa bills, customers can also top up Hala accounts, update their accounts and purchase vouchers for shopping, vacationing and dining. The Peninsula
