In the wake of growing consumer concerns, the Ministry of Commerce and Industry (MoCI) has ramped up its oversight of car dealerships, a move that underscores the nation’s commitment to transparency and quality in its burgeoning automotive sector.
On August 11, 2025, the MoCI issued Circular No 2, explicitly banning the sale, display, promotion, or trading of vehicles — new or used — that fail to meet Gulf Standard Specifications.
This directive, targeting commercial outlets including showrooms and online platforms, exempts individual imports but places the onus on dealers to verify compliance through official standards bodies like the Qatar General Organization for Standards and Metrology.
The intensified scrutiny extends beyond the circular. MoCI has launched widespread inspection campaigns to monitor after-sales services, ensuring spare parts availability and proper vehicle maintenance.
A key innovation requires dealerships to install digital screens displaying vehicle prices, spare parts costs, and maintenance fees, empowering buyers with real-time information to combat misinformation and hidden charges. These actions stem from a surge in complaints about unfulfilled warranties and part shortages, which previously led to temporary agency closures. Violators now face legal penalties under the 2008 Consumer Protection Law, with MoCI urging via hotline 16001 to foster public involvement.
This oversight is a timely safeguard in Qatar’s dynamic economy, where the automotive market is expanding amid Vision 2030’s push for diversification. By prioritising consumer rights, the MoCI not only prevents fraud but also builds market confidence, encouraging ethical competition among dealers.
Consumers stand to gain from safer, standardised vehicles and fairer dealings, potentially reducing disputes and enhancing satisfaction. Yet, challenges loom for dealerships.
Overall, the MoCI’s proactive stance deserves applause. In an era of global supply chain vulnerabilities, such regulations fortify Qatar’s reputation as a consumer-friendly hub. Dealers must embrace this as an opportunity for excellence, while the ministry continues vigilant enforcement. A transparent automotive sector isn’t just good policy — it’s essential for sustainable growth.
