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Participants in one of the courses.
Doha: The Police Training Institute began yesterday two training courses in association with the Department of Human Resources and Fairfax Country Police, the US, focusing on the fight against organised crime.
Another training programme was held for airport cadres on skills to deal with the public, in collaboration with College of Policing, the UK. The programmes will continue until December 12.
Both inaugural sessions were attended by the Assistant Director of Training Institute, Major Abdul Aziz Al Mohanadi, along with institute officials.
Sixteen officers are taking part in the first session from various departments of the ministry as it comes within the framework of the enforcement of the state’s strategy to maintain security of citizens and residents and protect the community from criminals.
American Trainer Christopher Slowinski is leading the training.
The programme includes workshops and case studies in order to provide participants with the knowledge, skills and expertise that will enable them to identify the types and the pillars of organized crime and procedural rules to meet them, and the ways and methods of control and address, along with presentation of the nature and features this type of criminal networks , and an explanation of the underlying funding, and the laws and systems of international cooperation in restraining and addressing them, along with the foundations of the analysis of criminal information .
The second session, which is meant for Airport employees, will discuss basics and skills to deal with the public in airports in which British Trainers Paul Rose and Robert Score will lecture.
The course is included with the duties and responsibilities of the reception staff at airports and communication skills with different types of personalities and understand and predict behaviour, a review of the characteristics of air travellers, and how to manage the anger of passengers, the means to measure the level of overall satisfaction they have, and the development of systems of passenger service.
The sessions were devised as part of the annual training plan for 2013-2014 in accordance with the vision of Qatar 2030 to raise the capabilities of employees of the ministry. The Peninsula
