Doha, Qatar: The Civil Service and Government Development Bureau (CGB) has announced the results of government service delivery for December 2025, highlighting strong performance across multiple ministries and public entities, according to data published on its official X account yesterday.
The figures, collected through the national ‘Sharek’ platform, reveal that tens of thousands of government services were delivered during the month, alongside a high level of public engagement through customer feedback surveys.
The Ministry of Foreign Affairs recorded the highest volume of services, completing 15,877 transactions, accompanied by 1,760 customer surveys. It was followed by the Ministry of Justice, which delivered 9,897 services and received 1,283 surveys, while the Ministry of Labour completed 7,246 services with 714 surveys recorded.
Other notable contributors included the Ministry of Commerce and Industry, which delivered 5,393 services, and the Ministry of Social Development and Family, which completed 1,210 services during the reporting period.
In a post, it stated, “This reflects the commitment of government entities to providing effective services that contribute to enhancing performance efficiency and achieving the goals of the Third National Development Strategy.”
The CGB also highlighted the most productive government employees for December, recognising individual staff members across various entities for their service delivery volumes and customer interaction.
This recognition reflects the bureau’s ongoing efforts to promote excellence, accountability, and efficiency within the public sector. Geographically, the service activity was highest in Al Hilal, where 20,046 services were delivered, followed by Al Rayyan with 13,276 services, and Al Daayen with 4,242 services. Other municipalities, including Al Wakra, Al Khor, and Al Shamal, also recorded consistent service activity, demonstrating nationwide coverage.
It said, “This performance reflects the provision of services in accordance with the highest quality standards and underscores the efforts exerted to enhance efficiency in government work.”
CGB emphasised that public feedback collected through the Sharek.gov.qa platform plays a vital role in improving government services and shaping future development initiatives.
The entity encouraged citizens and residents to continue sharing their opinions to support the enhancement of service quality across government entities. The December results reflect Qatar’s continued commitment to government efficiency, transparency, and customer-focused service delivery.
