Qatar Islamic Bank (QIB) announced the opening of a new branch at the Mall of Qatar. The new branch will have extended working hours throughout the week and will operate from Saturday to Thursday from 9:00 am to 2:30 pm, and from 3:30 to 9:00 pm while the branch will open also on Friday from 4:00 pm to 9:00 pm.
QIB’s management has been strategically implementing an expansion plan that is placing the customer-centric Bank at the heart of Qatar’s most thriving communities. The Mall of Qatar has become a landmark in the country, and within a short time of its inception, it has attracted retail lovers from across Qatar. The innovative shopping destination was a natural choice for QIB that is continuously looking to be closer to its customers.
QIB’s expansion plan has been focusing on being present at key landmarks within the country. 2017 saw the Islamic Bank opening a new branch at the Ministry of Endowment and Islamic Affairs (Awqaf) Tower in West Bay and relocating its Al Gharrafa branch to Q-mall, another addition to Qatar’s growing retail scene.
Fusing between its customer-centric approach and its technologically progressive strategies, QIB developed a new service called the Bank and Shop service. The new SMS notification service informs customers when their turn arrives. With the new feature, customers don’t need to wait at the branch until they get served, instead, they will receive their waiting ticket by SMS and can enjoy their time at Mall of Qatar until another SMS informs them that it is their turn to be served. The new service has been unveiled across all QIB Mall branches including Q-Mall, City Center, Dar Al Salam and The Gate Mall.
