CHAIRMAN: DR. KHALID BIN THANI AL THANI
EDITOR-IN-CHIEF: PROF. KHALID MUBARAK AL-SHAFI

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E-system cuts waiting time at Al Wakra clinic

Published: 07 Nov 2013 - 06:41 am | Last Updated: 28 Jan 2022 - 07:28 pm

DOHA: The Blood Coagulation Clinic at Al Wakra Hospital has introduced an electronic system that has reduced waiting time to just 10 minutes, dramatically improving the experience of its patients. 

Since it opened last May, the clinic has served about 200 patients. 

It is specialised in following up with cardiac patients on blood thinning medications to help control risks of dangerous blood clots and bleeding.

Dr Ezzideen Hamza Sawali, Chair of Cardiology and Head of Outpatient Department at the hospital, said the clinic is one of its kind in Qatar, if not in the Gulf region. 

“It will soon be followed by a series of speciality clinics to follow up on hypertensive and diabetic patients.”

The system is designed to electronically document patients’ data such as medications prescribed,  recommended dosages and other health-related information. 

“The clinic is run by a clinical pharmacist, who works under the supervision of a specialised physician, is well versed in pharmacology and the properties of relevant pharmaceuticals and their side effects,” said Dr Sawali. 

“They play an important role in educating patients on the proper use of blood thinners, their interactions with other medications, and the potential side effects.”

Dr Fathiya Salama, Head of Pharmacy Department at the hospital, said the clinic was efficient and cost-effective and the idea for the service comes from the US, where a similar facility is operated in Boston. 

“The clinic provides patients with essential education on the safe and proper use of blood-thinning medications, in some cases reducing the need for hospitalisation.”

Further, a research is being held by the Pharmacy Department at the hospital and the Pharmacology Department at Qatar University on the medical and psychological impact of the clinic on patients as well as its cost and benefit implications.

The Peninsula