DOHA: International Bank of Qatar, (ibq), has won Banker Middle East’s award for “Best Retail Customer Service” in Qatar within the Banking Products Awards 2014. The award recognises ibq’s high quality Retail Customer Service which includes the unique loyalty programme thanq that was also voted for as the “Best Customer Loyalty Program in Qatar”.
The award is also in recognition of ibq’s retail clients’ loyalty to the brand that delivers the ultimate in retail banking services.
Jabra Ghandour, ibq Managing Director, said: “ibq has recently won several banking awards in 2014 highlighting both our private banking and retail customer service, and we are proud to receive such prestigious awards in recognition for delivering high-level service quality and standards to our valued customers across all target segments. This also underlines how we at ibq achieve consistent quality in our services and products and how much these are well received and appreciated by our loyal customers.”
Andrew Ball, AGM and Head of Retail Banking at ibq said: “We are delighted to receive this award recognising ibq for providing the best Retail Customer Service in Qatar and being the bank of choice for retail customers.”
ibq’s retail banking services has pioneered highly popular initiatives such as thanq loyalty programme. The thanq rewards program offers ibq customers the opportunity to accumulate points across a wide range of ibq products and services and redeem them to book travel on over 800 airlines and 160,000 hotels worldwide.
The Peninsula
