DOHA: Ezdan Mall, which achieved more than 99 percent occupancy rate in 2014, is celebrating its ‘Second Anniversary’, by organising a ‘Gala Dinner’ and ‘Ezdan Mall Retail Excellence Awards 2014’ ceremony for its stakeholders, said a statement yesterday.
The award will be given to the top performing brands, based on retailers’ sales density mainly, keeping into consideration different key performance indicators (KPIs) the mall created for its retailer to complete the perfect shopping experience. These KPIs includes retailers’ staff, customer service and compliance to the mall’s operations policies and produces.
The award categories will include ‘Best Retail Group 2014’, ‘Best Retail Store’, ‘Best Retail Brand’ for the different categories such as footwear, children, ladies, restaurant and food court outlets. It will also include best performing anchor stores based on its footfall contribution to the mall.
The award ceremony will include outside organizations to receive a special award by the management for best initiative serving the community such as Best Social Responsibility Islamic Initiative and Best Educational initiative.
Nasser Mohammed Al Abdulla, Deputy CEO, Ezdan Holding Group, said: “The mall managed to achieve a prominent position in the shopping malls industry in Qatar within a short time. The announcement of Ezdan Retail Excellence Awards aims to encourage all brands to achieve advanced rank in the retail business.”
Malik Qaiser, General Manager, Ezdan Shopping Malls, added: “We are proud of what we achieved in the last two years and we would like to celebrate it with our retailers. Without their performance and contribution it would not have been possible to create the perfect brand mix that we have achieved.”
He said: “We were able to create a unique shopping experience for our guests, by offering them high standards of services to distinguish ourselves by providing a concierge service at our main gate, offering complementary apples and water in the morning, Arabic coffee and dates during the evening as well as providing comfortable seating area in our lounges distributed around the Mall.”
“We have introduced more than 65 new brands out of 152 stores that are available in the Qatari market for the first time creating new shopping choices and redefining the luxury, through our guest serving approach.
“The mall’s average sales density for year 2014 was $530 with 40 percent increase compared to 2013,” he said.
The Peninsula
