Doha: Hamad International Airport (HIA) concluded 2025 following a year of sustained operational performance, reinforcing its position as a global gateway for Qatar.
The airport delivered smooth, efficient operations that supported the nation’s connectivity, trade, tourism, and international event hosting ambitions.
HIA continued to strengthen its network, working with 57 airline partners across 2025. New carriers including Virgin Australia, Georgian Airways, and Smartwings joined the network, while Qatar Airways’ expansion supported the addition of new destinations such as Aleppo and the Red Sea, further enhancing Qatar’s global reach.
Facility enhancements completed in 2025 focused on operational flexibility along with scale, aligning infrastructure readiness with evolving demand patterns. The integration of Concourses D and E added 17 new contact gates, increasing boarding bridge capacity and reducing reliance on remote stands and bus transfers.
Customer experience remained a core priority throughout 2025, with the airport achieving a consistent 98% passenger satisfaction rate, including during periods of peak demand. Enhancements focused on comfort and inclusion across the passenger journey.
During the third quarter, passenger traffic emerged as the busiest, welcoming a record 14.3 million passengers. August marked a milestone month, with HIA handling more than 5 million travellers in a single month for the first time.
Passengers travelling to and from Doha reached 13.5 million in 2025, reflecting a 5.4% increase in point-to-point passengers compared to the previous year. Demand was driven by growth in tourism, trade, and major international events.
As a critical enabler of Qatar’s global ambitions, HIA provided the infrastructure andfirs operational capability required to support world-class events, including FIFA tournaments, cultural festivals, and high-profile summits, conferences, and exhibitions.
Early in the year, HIA unveiled a series of interactive art installations by Gillie and Marc, displayed throughout The ORCHARD to create engaging and immersive visual experiences for passengers.
Accessibility advanced by progressing to Level 2 of the ACI Airport Accessibility Accreditation Programme, reflecting continued improvements across facilities, processes, and staff capability to better support passengers with diverse needs.
